Reports and suggestions

To submit a complaint to Kiwa Creiven or a report on certified products, please send an email to specifying the subject and sender or by calling the number 049 8704036 or using other  communication tools.

An appeal against a certification decision must be submitted in writing specifying the subject and sender by email to

Kiwa Creiven undertakes to acknowledge receipt of complaints, appeals and reports within 5 days of receipt and to answer within 60 days.

The complaints procedure can be requested by writing to
Our offices
Kiwa Creiven
Corso Spagna, 12
35127 – Padova, ITALY

VAT no. 02599780281
Call our offices
Ph. +39 049 8704036
Fax +39 049 8707037

Monday to Friday, 08:30 AM - 5:30 PM